TERMS AND CONDITIONS OF USE OF SERVICES ON WEBSITE WWW.THESCORCASINO.COM - Version 1.6 last updated November 2025

INTRODUCTION
We are registered with number OPIG1240874 with the Alcohol and Gaming Commission of Ontario (“AGCO”) to operate and provide the Services in the Province of Ontario. TheScorCasino operates the Website as part of the open and regulated internet gaming market in Ontario conducted and managed by iGaming Ontario (“iGO”). The Player’s gaming contract is with TheScorCasino as the provider of Services to the Player on behalf and as agent to iGaming Ontario.

These Terms and Conditions (“Terms and Conditions”) apply to and are binding upon You if You participate at the Casino.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. THEY CONTAIN DISCLAIMERS OF WARRANTIES AND LIABILITIES THAT AFFECT YOUR RIGHTS.

These Terms and Conditions apply to all monies and wagers accepted by TheScorCasino Inc. (“TheScorCasino”) and all Services offered by, and on any Website provided by TheScorCasino (“the Website(s)”), including TheScorCasino.ca.

THESE TERMS AND CONDITIONS ESTABLISH THE RULES GOVERNING YOUR PARTICIPATION AT THESCORCASINO.ca, YOUR ACCESS AND USE OF THE WEBSITE AS WELL AS YOUR USE OF ANY OTHER SERVICE OFFERED BY US. UNLESS OTHERWISE SET FORTH IN THESE TERMS AND CONDITIONS.

THE COLLECTION, PROCESSING, STORAGE AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS IT RELATES TO YOUR PARTICIPATION AT THESCORCASINO.ca AND YOUR USE OF THE WEBSITE IS DESCRIBED IN OUR PRIVACY STATEMENT, WHICH IS INCORPORATED HEREIN BY REFERENCE. BY PARTICIPATING IN THESCORCASINO.ca, ACCESSING OR USING OUR WEBSITE, OR USING ANY OTHER SERVICES OFFERED BY US, YOU CONSENT TO OUR COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THE PRIVACY AND COOKIE POLICY

YOU ARE PROHIBITED FROM PARTICIPATING AT THESCORCASINO.ca (AS SUCH TERM IS DEFINED BELOW) AND FROM PLAYING ANY GAMES HOSTED ON THE WEBSITE (AS SUCH TERM IS DEFINED BELOW) IF YOU ARE ON ANY PATRON SELF-EXCLUSION LIST OR OTHER PATRON EXCLUSION LIST WHICH INCLUDES ANY STATUTORY OR REGULATORY EXCLUSION LISTS OR DIRECTORIES WHERE INDIVIDUALS NAMED THEREIN ARE LEGALLY PROHIBITED FROM PARTICIPATING.

DEFINITIONS
These Terms and Conditions replace any pre-existing Terms and Conditions that appeared on this Website or in connection with THESCORCASINO.ca. In these Terms and Conditions:

“AGCO” means the Alcohol and Gaming Commission of Ontario and the successors thereof.
“AGCO Standards” means the Registrar’s Standards for Internet Gaming, as amended or replaced from time to time.
“Agreement” means these Terms and Conditions – Terms and Conditions of use for THESCORCASINO.ca, as amended or replaced from time to time by THESCORCASINO.
“Bonus Funds” means a notional amount corresponding to Canadian dollars that is loaded into a Player Account by THESCORCASINO. Bonus Funds, subject to the applicable Bonus Funds Terms, can be used by a Player to play Pay-to-Play Games or Draw-Based Lottery Games Played Online including iBingo, or both, without charge to the Player.
“Bonus Funds Terms” means a notional amount corresponding to Canadian dollars that is loaded into a Player Account by THESCORCASINO. Bonus Funds, subject to the applicable Bonus Funds Terms, can be used by a Player to play Pay-to-Play Games or Draw-Based Lottery Games Played Online including iBingo, or both, without charge to the Player.
“THESCORCASINO” means TheScorCasino Inc. and the successors thereof.
“THESCORCASINO.ca” means THESCORCASINO's website and Mobile Applications through which select Games are made available to eligible Players from time to time.
“THESCORCASINO Privacy and Cookie Policy” means the TheScorCasino’s privacy and cookie policy, as amended or replaced by THESCORCASINO from time to time.
“THESCORCASINO IP Rights” means all intellectual property rights, including without limitation all Content and material supplied as part of the TheScorCasino website and the Software.
“Chargeback” means when a Player, a credit card issuing bank, or any other third-party payment solutions provider effects a reversal of charges in relation to the Player’s credit card or third-party deposit transaction.
“Closed Account” means a Player Account that has been closed by the Player.
“Close” or “Closure” means the act of a Player closing their Player Account as described in Section 12.4.
“Customer Support” means TheScorCasino's customer support services.
“Deactivate” or “Deactivation” or “Deactivated Account” means that a Player Account has been set to a Deactivated Account status by THESCORCASINO due to a Material Breach of this agreement.
“Dormant Account” means a Player Account that has not had a successfully completed Player-initiated Transaction for 24 consecutive months but does not include the Player Account of a Self-Excluded Individual or an Excluded Individual.
“Downtime” means when access to TheScorCasino.ca is limited or not available due to conducting software maintenance, upgrades or addressing issues.
“Event” has the meaning specified in the applicable Pay-To-Play Game Rules.
“Error Funds” has the meaning specified in Section 21. 
“Event” has the meaning specified in the applicable Pay-To-Play Game Rules. 
“Excluded Individual” means an individual who is not permitted to register an account or maintain an Account with THESCORCASINO.ca.
“Financial Activity” is defined by the placing of bets anywhere on this website (voided/cancelled bets do not count).
“FINTRAC” means the Financial Transactions and Reports Analysis Centre of Canada and the successors thereof.
“Games” means, collectively Pay-to-Play Games and Play-for-Free Games.
“Gaming Day” means a day of the week commencing at 12:00:00 AM and ending at 11:59:59 PM.
“iGaming Platform” means the system that is used by THESCORCASINO for the purpose of registering and administering Player Accounts, facilitating the playing of Games by Players, and paying Prizes.
“iGo” means iGaming Ontario and the successors thereof.
“iGo Policies” means the iGO Policies, standards, Guidance documents and requirements contained in the iGO Operating Agreement with Operators for iGaming in Ontario, as amended or replaced from time to time.
“Inactive Account” means a Player Account that has not recorded any Player-Initiated Transaction for a period of twelve (12) consecutive months. This does not include accounts that are participating in the Self-Exclusion program nor those who have been Excluded from the Site for other reasons.
“including” is deemed to mean “including without limitation” and shall not be deemed limited by the specific items listed.
“Mobile Applications” means any application developed by or on behalf of THESCORCASINO that You can install on Your mobile device, such as mobile phone or tablet, and through which select Games are made available to You from time to time.
“Online Bingo” means Pay to Play Bingo accessed via the TheScorCasino website;
“Payment Service Provider” means a third party with whom we have an arrangement to process payment transactions;
“Pay-to-Play Game means any of the games made available through TheScorCasino from time to time that: (i) constitutes a “lottery scheme” for purposes of the Criminal Code (Canada), (ii) requires the Player to place a bet or make a wager as a condition to entering the game, and (iii) affords the Player a chance to win a Prize but does not include any Draw-Based Lottery Game Played Online or any Play-for-Free Game. Examples of Pay-to-Play Games include Casino style games such as roulette and slots.
“Pay-to-Play Game Rules” means the terms, conditions, explanations, rules and procedures (for example, how a Prize is won, the value and odds of winning Prizes for an individual Pay-to-Play Game, the Prize tiers within a Pay-to-Play Game) issued by THESCORCASINO from time to time (in addition to this Agreement) which apply to a particular Pay-to-Play Game and which are designated by THESCORCASINO as Pay-to-Play Game Rules. Subject to Section 3, the Pay-to-Play Game Rules are incorporated into and form part of this Agreement.
“Player” means an individual who has successfully registered a Player Account and includes Excluded Players, Dormant Player, Inactive Players or a Closed Account Player.
“Player Account” means a Player's account of notional funds corresponding to Canadian dollars that is maintained on the iGaming Platform, and also includes the Player's registration information, deposit and withdrawal transaction history, and game-play information that the Player can access through TheScorCasino.
“Player Contact Information” means a Player's contact information that is associated with a Player Account and stored in the iGaming Platform at the relevant time including, for example, the Player's name, e-mail address, mailing address and telephone number.
“Play-for-Free Game” means any of the free games made available through TheScorCasino from time to time that contain some of the features of a “lottery scheme” for purposes of the Criminal Code (Canada) but do not afford a chance to win a Prize or require any payment to play.
“Player Initiated Transaction” means:
a deposit of funds by the Player for the purpose of funding the Player Account;
a withdrawal of Unutilized Funds from the Player Account; or
a purchase for Pay-to-Play Game, including a Future Game Transaction that has not expired or been suspended due to insufficiency of Unutilized Funds or for any other reason.
For the avoidance of doubt, a Play-for-Free Game is not considered a Player-Initiated Transaction.
“Service” or “Services” means the availability and provision of Software that enables You to play at THESCORCASINO.ca or Mobile Casino using the Internet in connection with Your use of the mobile applications, online and mobile games, being prescribed online lottery schemes iGaming Ontario is authorized to conduct and manage, Your participation in promotions and giveaways that may be sponsored by either us or third party companies, Your interactions with the server software, web technologies and branded websites used to provide any of the above and any communications You may have related thereto and any other related services;
“Self-Excluded Individual” is an individual who is actively enrolled in the Self-Exclusion Program;
“Self-Exclusion” means the program and associated processes through which Player’s voluntarily elected to exclude themselves from gaming sites for a prescribed period of time.
“Software” means any software owned or licensed that must be downloaded or otherwise used in order for You to participate at THESCORCASINO.ca;
“Suspend”, “Suspension” or “Suspended Account” means a Player Account that has been set to a Suspended Status by TheScorCasino for further investigation purposes.
“Unauthorized Person”: Any individual who is explicitly prohibited from participating in a promotion, bonus or using the platform, either by law, regulation, or TheScorCasino’s own terms and conditions. This would include but not be limited to, individuals under the legal age for gambling, TheScorCasino employees, anyone allowing another person to access or use their personal account, persons on an exclusion or self-exclusion list, individuals with an account that has been involuntarily closed, suspended, or blocked by TheScorCasino for any reason.
“Unutilized Funds” means any notional funds corresponding to Canadian dollars that are credited to a Player Account, including Prizes but excluding Bonus Funds, that have not been used by the Player.
“Username and Password” means a unique combination of identifiers created You that is used by You to identify yourself to the iGaming Platform each time You access Your Player Account.
“We”, “us” or “our” means TheScorCasino Inc., which is the owner and operator of THESCORCASINO.ca.
“Week” means the seven-day period commencing on Monday at 12:00:00 AM and ending on Sunday at 11:59:59 PM.
“You” or “Your” means any person who seeks to access or use THESCORCASINO.ca.
1. YOUR PARTICIPATION AT THESCORCASINO.ca
This document contains the terms and conditions that govern the use of the TheScorCasino online gaming platform. By checking the “accept” box, You are confirming You understand and agree to be bound by the terms and conditions of this Agreement. If You do not agree with any of the terms and conditions, You:

are not permitted to register an account with TheScorCasino, and
if You already have a Player Account, You are not permitted to log into Your Player Account and play any Games on TheScorCasino.
1.2 THESCORCASINO reserves the right to revise this Agreement from time to time in such manner as THESCORCASINO, in its sole discretion, determines to be appropriate. THESCORCASINO will post a notice on TheScorCasino advising You when this Agreement has been revised and prior to logging into Your Player Account, You will be required to acknowledge and agree to be bound by the revised terms and conditions from and after that date. You are responsible for familiarizing yourself with all terms and conditions of this Agreement and ensuring that You understand and agree to be bound by them prior to registering an account with TheScorCasino or logging-in to Your Player Account.

1.3 If You breach or otherwise fail to comply with the terms and conditions of this Agreement, THESCORCASINO will have the right to exercise any or all remedies described in this Agreement or otherwise available to it at law or in equity. Those remedies may include, for example,

the right to terminate Your Player Account,
to lock, Suspend, and/or Deactivate Your Player Account, and
to retain any or all Unutilized Funds associated with Your Player Account.
1.4 This agreement shall be governed by and construed in accordance with the laws of the province of Ontario and the federal laws of Canada.

1.5 Each provision of this agreement shall be valid and enforceable to the fullest extent permitted by law. If any provision of this agreement is declared invalid, unenforceable, or illegal by a court of competent jurisdiction, such provision may be severed and such invalidity, unenforceability or illegality shall not prejudice or affect the validity. enforceability and legality of the remaining provisions of this agreement.

1.6 Participation at THESCORCASINO.ca, access and use of the Website and use of Services offered by us is at Your sole option, discretion and risk.

1.7 Internet Gambling may be illegal in Your Jurisdiction. THESCORCASINO.ca is not intended to enable You to contravene applicable law and is only to be used if You are 19+ and located in the Province of Ontario.

1.8 THESCORCASINO.ca cannot process bets for individuals residing outside of the Province of Ontario.

The following individuals are not eligible to participate at THESCORCASINO.ca or to otherwise use the Services, and by registering You acknowledge and confirm that each of the following categories does not apply to You:
An individual who is physically situated outside the Province of Ontario;
individual under 19 years of age. We reserve the right to ask for Your proof of age and suspend Your Account until satisfactory documentation is provided;
An individual that is participating in a self-exclusion process that applies to the Website;
An individual who has been restricted from accessing the Website or playing a lottery scheme as a condition of a court order;
An individual has been excluded from the Website under subsection 3.6(1) of the Gaming Control Act, 1992;
Officers, members of the board of directors, or partners of TheScorCasino Inc.;
Executives or staff of a trade union who represent or negotiate on behalf of employees employed by TheScorCasino.ca;
Employees of registered suppliers who maintain or repair gaming equipment for the Website; and
Members or employees of the Alcohol and Gaming Commission of Ontario, and officers, members of the board of directors, or employees of Ontario Lottery and Gaming Corporation or iGO, unless they are within the description set out in subsection 22(6) of Ontario Regulation 78/12.
1.9 Individuals described above in Paragraph 1.8 are not eligible for prizes with the exception of self-excluded individuals.

1.10 We do not warrant the legality of Your participation at THESCORCASINO.ca in terms of the laws of Your Jurisdiction.

1.11 We have the right to request that You furnish us with proof of Your identity and age as a condition precedent to us allowing You to participate at THESCORCASINO.ca. Additional personal information requested at time of Registration includes Your Full Name, Date of Birth, Telephone Number, email Address, Descriptive Occupation, Citizenship, Country of Residence. All information supplied when registering with the Website or otherwise required to access THESCORCASINO.ca must be accurate and complete in all respects.

1.12 You hereby authorize us and our designated agents as and when we require, to confirm Your identity and Your right to use the monies that You wager at THESCORCASINO.ca.

1.13 You may not open and maintain more than one account at any point in time.

1.14 THESCORCASINO.ca, at its discretion, reserves the right to pay any winnings in Canadian Dollars, to require any and all bets or plays to be in Canadian Dollars, to facilitate all purchases using Canadian Dollars, and to require all withdrawals to be in Canadian Dollars.

1.15 We have the right to verify Your Account information at any time and suspend Your Account pending adequate verification. You are asked to keep Your registration details up to date. If You change Your address, email, phone number or any other contact or personal information You are obligated to contact Player Support in order to update Your Account information.

1.16 You agree to receive communications from THESCORCASINO.ca and its marketing agents.

1.17 THESCORCASINO.ca does not allow Players to gamble on credit. However, currency usable at THESCORCASINO.ca may be available for purchase using credit or debit cards. Neither this nor any part of these Terms and Conditions should, in any way, be construed to imply or infer that Players should seek additional credit in order to play any game or use any feature on THESCORCASINO.ca.

1.18 THESCORCASINO.ca allows You to choose Your own user name and password combination, subject to any requirements we may have. You are asked to keep this information confidential and not share it with third parties, nor allow third parties to access Your Account. You are responsible for all actions carried out through Your Account if Your user name and password have been entered correctly. We will not be held liable for security weaknesses on devices or shared passwords. Players will refrain from using obscene or offensive usernames or aliases. Should a Player elect to do so we reserve the right to close Your Account. You can change your password at any time on “My Profile” page. The platform is designed to automatically log players out of the session after a certain period of inactivity.

1.19 All Player offers are limited to one per person, family, household address, email address, telephone number, debit/credit card and shared computer, e.g. school, public library or workplace. All THESCORCASINO.ca offers are intended for recreational players and we may in our sole discretion limit the eligibility of Players to participate in any promotion. We reserve the right to withdraw the availability of any offer or all offers to any Player or group of Players.

1.20 We reserve the right to reclaim all bonuses awarded and any winnings accrued if Players are found to be tampering with or abusing any aspect of a THESCORCASINO.ca promotion. Where there is evidence of a series of bets placed by a Player or group of Players, which due to enhanced payments through promotional offers results in guaranteed Player profits irrespective of the outcome, we reserve the right to ignore the bonus element of such offers and settle bets at the correct odds. We further reserve the right to ask any Player to provide sufficient documentation for us to be satisfied in our absolute discretion as to the Player’s identity prior to us crediting any bonus, free bet or offer to their account.

1.21 By registering, You are deemed to have accepted and understood all the Terms and Conditions, Privacy Statements, and other rules, regulations, limitations, and other information displayed on the Website or otherwise provided to You by THESCORCASINO.ca. We recommend that all Players print out (or save to file) all transaction records, Guides, cancellation policies, and pay-out policies.

1.22 If using a credit or debit card, the Player’s name MUST be the same as the name used when registering with the Website. Where this is not the case we may suspend Your Account. If Your Account is suspended, You may contact customer support for details of our verification process at the following email address: [email protected] Any withdrawals that are made by bank wire or cheque will only be payable to the name used when registering with the Website and if a debit or credit card has been used to deposit funds the name must correspond to the name registered on the card.

1.23 When updating or adding additional payment details it is Your responsibility to make Yourself aware of the terms upon which Your payments are accepted. You are solely responsible to keep informed of any changes.

1.24 We have an obligation to remit funds to players within a reasonable amount of time. Uncontested funds pending for withdrawal may be reversed back to the THESCORCASINO.ca account should Players not respond or abide by the withdrawal requirements. Should withdrawals be reversed they will be available for play within THESCORCASINO.ca. THESCORCASINO.ca will not be held liable for funds used for gambling or playing.

1.25 All applicants may be sent an email to the registered email address for account activation. All accounts may be activated by following the instructions in this email. If this is not completed, THESCORCASINO.ca reserves the right to suspend all activities on the account until the account details are verified.

1.26 No Player Account is permitted to have a negative funds balance. Further, no bet will be accepted that might result in a negative balance. If, for any reason, a Player Account reaches a balance below zero ($0.00) dollars, the account will be suspended. Aside from deposits, no transactions will be permitted until the Player Account balance is above zero ($0.00) dollars.

1.27 There may be some instances in which it may be necessary for THESCORCASINO.ca to perform adjustments to Player Accounts and/or Player Account balances. In the event that such adjustments are necessary, only authorized personnel will be permitted to make those adjustments. All adjustments to Player Accounts and Player Account balances will be recorded and logged completely, clearly, and accurately by THESCORCASINO.ca including, at a minimum, the specific reasons for such adjustment.

1.28 Players are not permitted to transfer funds from one Player Account to another. Any attempt to do so shall be considered a violation of this Agreement.

2. YOUR WARRANTIES
2.1 You warrant and represent, and we enter into this Agreement on the basis of and in reliance on such representations and warranties, all of which are material at the time of Your entering into this Agreement and throughout the terms hereof, that You:

Are legally able to participate in online gaming at THESCORCASINO.ca;
Are 19 years of age or older;
Shall not register for or attempt to register for multiple Player Accounts;
Are not attempting to create an account as a Self-Excluded individual;
Shall not allow any third party (in particular, but without limitation, any minor) to directly, or indirectly, use Your Account utilize the Software or accept a prize from THESCORCASINO.ca;
Are not an employee, executive officer, board member, partner of THESCORCASINO.ca;
Are not an employee or an executive of any trade union representing or negotiating on behalf of employees of THESCORCASINO.ca;
Are not an officer, board member, employee, or are otherwise affiliated with the AGCO, OLG, or iGO;
Do not have access to non-public information that may impact the outcome of any game, event, or bet type;
Shall immediately cease playing, betting, or otherwise accessing Your Player Account if You, at any time, are unable to comply with any requirement established in #5 through #8 herein, until such time that You are able to fully comply;
Have furnished us with personal details that are valid, accurate and complete in each and every respect and that You shall advise us immediately via email should such details change;
Are the true and lawful owner of the monies that You wager at THESCORCASINO.ca and that You are duly and properly authorized to utilize such monies for the aforementioned purposes;
Shall not deposit nor wager any monies at THESCORCASINO.ca that are derived in any manner whatsoever from illegal activities outlined in Section 14 (Money Laundering) below;
Are not involved in cheating or collusion;
Shall pay all monies owed to THESCORCASINO.ca, and in respect to any payment, shall not cause any Charge-back, or otherwise deny or reverse or countermand any such payments;
Have read and understood these Terms and Conditions; and
Participate at THESCORCASINO.ca on an individual basis and for personal entertainment only (that is, not in a professional sense or in concert with other Players as part of a club, group, etc.).
2.2 If You breach the warranty contained in 2.1 above, all transactions placed by You shall be null and void and You shall forfeit any winnings accrued to You as a result of such transactions or participation. Your account may be restricted, suspended or closed.

3. ADDITIONAL DOCUMENTS COMPRISING PART OF THIS AGREEMENT
This Agreement incorporates by reference the terms, conditions, policies, statements and explanations of other documents, including:

the applicable Pay-to-Play Game Rules;
the Responsible Gambling Statement – Please Play Responsibly;
the applicable Bonus Funds Terms;
THESCORCASINO Privacy and Cookie Policy;
any applicable website user agreement; and
any applicable mobile application user agreement.
In the event of any conflict or inconsistency between any provision of this Agreement and any of such other terms, conditions, policies, statements and explanations, the order of precedence shall be in descending order of clauses i. to vi. above.
Players will be required to accept the Terms & Conditions as part of User Registration. If T&C's are to be updated players will be informed and attestation must occur before game play.

The terms of the Terms and Conditions, and subsequent revisions, will comply with the Standards and Requirements and applicable Ontario Laws.

4. PLAYER ACCOUNT INFORMATION
Information that is submitted by You when registering an account with THESCORCASINO.ca must be true, accurate and complete at the time it is provided to THESCORCASINO and such information must remain true, accurate and complete following the registration of a Player Account. You are required to attest on an annual basis, and at the time of registration, that You are verifying the information contained in Your player account is complete, accurate and up to date. You will be unable to wager or play until the annual attestation is made.

You must tell us, at the time you register and open your Account, if you are a domestic politically exposed person in Canada (“domestic PEP”), a foreign politically exposed person (“foreign PEP”), a head of an international organization (“HIO”), together with domestic and foreign PEP’s, (“PEP/HIO”), or the family member or close associate of a PEP or HIO (a “PEP/HIO Related Person”). You must also immediately tell us if your PEP/HIO or PEP/HIO Related Person status changes at any time while your account is open.

Fit to play attestation is included as Player Account information required to maintain a gaming account. You must confirm upon each login that You are “fit to play” and not under the influence of any substance that may impair Your judgement or are fatigued. If attestation is left unchecked, You will not be able to play, deposit or withdraw until the attestation of fit to play is completed.

5. PLAYER PRIVACY – YOUR CONSENT
TheScorCasino’s Cookie and Privacy Policy explains how we collect, use, store and disclose Your information and is hereby incorporated into this Agreement. You expressly acknowledge that You have reviewed the Cookie and Privacy Policy and agree to the practices described therein. Our Cookie and Privacy Policy can be found via a link in the footer of our website.

Consistent with our Privacy Statement and subject to the limitations therein, by registering an account, You hereby consent to us contacting You through various means of communication such as via email or SMS, in respect of matters relating to Your Account. TheScorCasino may communicate via transactional emails for information related to your account including KYC requests as required by iGO/FINTRAC guidelines. Transactional emails are strictly informational and will not include marketing/promotional information whereby consent is not required for communication.

To unsubscribe to any or all forms of marketing communication, please contact us at [email protected].

Please refer to the TheScorCasino Privacy and Cookie Policy for more information regarding your privacy and how to request further information or assistance.

6. PLAYER ACCOUNT
A Player can access the details of their Player Account through the TheScorCasino website by going to the “My Account” page including, for example, to see the following information:

the Player's registration information, including Player Contact Information.
the Player's Username and Password, as well as related security questions and answers.
the current notional balance of the Player Account.
the financial transaction history associated with the Player Account; and
the game-play history associated with the Player Account.
If a Player discovers any inaccuracy or error in the information that is contained in their Player Account, or if the Player suspects that such an inaccuracy or error may exist, regardless of who is responsible for the inaccuracy or error, the Player is required to immediately contact Customer Support [email protected].

TheScorCasino reserves the right to place a wagering limit restriction on player accounts who demonstrate a pattern of experiencing potential harm during gaming.

7. DEPOSITS INTO PLAYER ACCOUNT
7.1 Funding A Player Account
In order to play Games (other than Play-for-Free Games) on TheScorCasino, a Player is required to have a positive notional balance of funds in their Player Account. All funds in a Player Account reflect CAD dollar amount as foreign exchange transactions are not permitted on the website. THESCORCASINO does not accept crypto currency or Prepaid Cards. Further, THESCORCASINO does not permit You to deposit Cash at our Land-Based Affiliate Sites to fund their iGaming Accounts. A Player is solely responsible for ensuring that their Player Account contains sufficient funds for a Game (including any Future Game Transaction), and THESCORCASINO does not undertake any obligation or responsibility for notifying a Player if they do or may have insufficient funds available to play a particular Game prior to rejecting the relevant transaction (provided that the foregoing will not restrict THESCORCASINO’s ability to so notify a Player).

In addition, subject to certain exceptions, any monetary Prizes from Games that are played through TheScorCasino will be loaded to the Player Account by means of a credit to the notional balance of such Player Account. The withdrawal of funds representing such Prizes from a Player Account will be subject to the terms and conditions of this Agreement. Instructions for claiming non-monetary Prizes will be provided to Players by THESCORCASINO from time to time.

7.2 Means Of Depositing Funds
A Player may fund their Player Account by depositing funds (in Canadian dollars only) with THESCORCASINO by means of:

an Interac Online payment from a Player’s Canadian bank account that the Player is an authorized user, as defined by the bank, to access for such purpose. When Interac Online is selected as the payment option, a Player will be redirected to the online banking website for their bank. THESCORCASINO will not collect online banking login or password information.
An electronic funds transfer (EFT) from a Player’s Canadian bank account that the Player is an authorized user, as defined by the bank, to access for such purpose. When EFT is selected as the payment option, a Player will be redirected to the online banking website for their bank.
a Visa or MasterCard credit card issued by a Canadian bank or financial institution which the Player is an authorized user, as defined by the financial institution, to use the Visa or MasterCard credit card for such purpose. Players should be aware that some credit card issuers may treat the funding of a Player Account as a cash advance and charge a fee for each such credit card transaction. Any cash advance fee or other fees relating to the use of a credit card are the Player’s sole responsibility.
a Visa Debit card issued in Canada by a Canadian bank or financial institution, which the Player is an authorized user, as defined by the Canadian bank or financial institution, to use the Visa Debit card for such purpose.
a Debit Mastercard issued in Canada by a Canadian bank or financial institution, which the Player is an authorized user, as defined by the Canadian bank or financial institution, to use the Debit Mastercard for such purpose.
A Player should familiarize themselves with the terms and conditions that govern the use of their chosen funding method prior to using it to fund a Player Account. Banks and financial institutions may charge a fee. Any such fees are the Player’s sole responsibility.

No other means of funding the notional balance of a Player Account is permitted as of the date of this Agreement. The merchant associated with any deposit transaction will be “TheScorCasino Inc.”

Each time a Player uses a credit card, Visa Debit card, Debit Mastercard, EFT, Apple/Google Pay or Interac Online, to make a deposit with THESCORCASINO for purposes of funding the notional balance of a Player Account, they will be deemed to represent and warrant to THESCORCASINO, that the Player has all necessary rights and authority to use such credit card or the funds in the relevant bank account, or funding account for such purposes. Rights and authority also include circumstances in which the credit card, bank account or funding account is jointly held with one or more other persons.

THESCORCASINO will hold a Player's monies that are deposited with THESCORCASINO for purposes of funding the notional balance of a Player Account in a bank account or escrow account as trustee for the Player (not as banker or debtor). Notwithstanding anything to the contrary contained in this Agreement, THESCORCASINO will deal with a Player's money that has been deposited with THESCORCASINO as a trustee, and nothing contained herein shall create or give rise to any obligation on the part of THESCORCASINO to repay any money to the Player as the Player's debtor.

For the avoidance of doubt, a Player Account is not a bank account and, therefore, is not insured, guaranteed, sponsored or otherwise protected by any deposit or banking insurance system. Funds deposited with THESCORCASINO for purposes of funding the notional balance of a Player Account, and monetary Prizes that are credited to a Player Account, will not accrue interest for the benefit of the Player, and the Player shall not be entitled to claim any interest from THESCORCASINO in respect of any such funds.

In the event that any amount becomes owing to THESCORCASINO by the Player under or in accordance with the terms of this Agreement, THESCORCASINO shall have the right to deduct such amounts from the Player's Unutilized Funds and to adjust the notional balance of funds in the Player Account accordingly without the requirement for any advance or further notice to be provided to the Player by THESCORCASINO.

7.3 Deposit Limits
In addition to any deposit limits established by a Player, THESCORCASINO (in its sole discretion) may restrict a Player's ability to fund the notional balance of a Player Account. For example, THESCORCASINO may:

7.3.1 establish minimum and maximum amounts of funds that may be deposited by a Player with THESCORCASINO for the purpose of funding the notional balance of a Player Account, on a transaction-by-transaction basis or during one or more time periods.

As of the date of this Agreement, deposit limits are as follows:

Interac e-Transfer:
DEPOSITS
24 Hour: $12,000.00
7 Day: $30,000.00
30 Day: $100,000.00
Max transaction amount: $3,000.00
Pending limit: 3

Credit Card:
DEPOSITS
24 Hours: $10,000.00
7 Day: $30,000.00
30 Day: $50,000.00
Max Transaction amount: $5,000.00
Pending limit: 3

Minimum Deposit and Withdrawal Amount is $10.00

7.3.2 limit the number of different credit cards that a Player can use to fund a Player Account (3). In addition, a particular credit card may not be registered with more than one Player Account.

7.3.3 restrict a Player's ability to change deposit methods during specified periods of time.

7.3.4 restrict a Player's ability to change certain credit card information or otherwise impose conditions prior to changing credit card information (for example, requiring that the Player contact Customer Support); or

7.3.5 change acceptable methods of payment.

Prior to a Player depositing any money with THESCORCASINO for the purpose of crediting their Player Account, subject to the deposit limits set by THESCORCASINO, the Player may, at their discretion, set : A maximum weekly deposit limit for their Player Account. A Player who subsequently desires to change their personal weekly deposit limit may do so subject to the following:

if the Player is lowering the maximum limit, the change will have immediate effect.
if the Player is increasing the maximum limit (subject to any limits prescribed by THESCORCASINO in its sole discretion), the change will not become effective until a minimum cooling off period of twenty-four (24) hours has elapsed.
8. CHARGEBACKS
If a Player funds the notional balance of their Player Account and thereafter a Chargeback occurs in respect of all or part of the deposit transaction, THESCORCASINO (or any of its third- party service providers) may take any or all of the following actions, in each case as THESCORCASINO, in its sole discretion, determines to be appropriate:

8.1 Suspend the Player Account pending resolution of any dispute relating to the Chargeback in accordance with Section 17.1 – “Suspension of a Player Account”.

8.2 Request that the Player contact Customer Support to explain the circumstances of the Chargeback.

8.3 Debit the Unutilized Funds in the Player Account with the amount of the Chargeback. If that debit results in a negative balance of Unutilized Funds in the Player Account, the amount of the negative balance will constitute a debt owed by the Player to THESCORCASINO, and THESCORCASINO reserves the right to recover such amount from the Player.

8.4 Deactivate the Player Account and exclude the Player from playing Games on TheScorCasino (i.e., deem the individual to thereafter be an Excluded Individual); or

8.5 initiate a dispute resolution process with the relevant bank or financial institution, which may include THESCORCASINO providing evidence relating to the deposit transaction and/or Chargeback to a payment processing service provider and/or a bank or financial institution.

9. WITHDRAWALS FROM A PLAYER ACCOUNT
9.1 Methods Of Withdrawing Unutilized Funds
Subject to certain exceptions, withdrawals of Unutilized Funds from a Player Account will be processed by means of an electronic bank transfer (in Canadian dollars only) to a bank account that is registered by the Player and which THESCORCASINO has verified and approved, to its satisfaction, is held by the Player at a bank or other financial institution acceptable to THESCORCASINO in Canada. A Player is not permitted to designate a bank account for such purposes that is not held by the Player (alone or together with other persons). A player is not permitted to transfer funds between player accounts.

The Player acknowledges and agrees that:

THESCORCASINO will require the Player to submit documentation (by electronic upload via TheScorCasino or as THESCORCASINO may otherwise instruct) that, in THESCORCASINO's sole determination, evidences the Player's authority over the bank account that is to be registered. For example, THESCORCASINO may require a copy of a void cheque or a bank account statement, in either case which includes the Player's name, civic address and the bank account number, all of which must match the information associated with the Player Account that is stored in THESCORCASINO's iGaming Platform.
by submitting such documentation to THESCORCASINO, the Player will be deemed to represent and warrant to THESCORCASINO that such documentation is a true, accurate and complete copy of the original.
if the Player registers a Canadian bank account that is held jointly with one or more other persons, withdrawals of Unutilized Funds from their Player Account will be paid into such joint account and, therefore, may be accessed by the other; and
A Player may request a withdrawal of unutilized funds on their choice of registered Canadian issued payment methods authorized and setup on the TheScorCasino website.
9.2 Withdrawal Limits And Limitations
Subject to the terms and conditions of this Agreement, a Player may withdraw Unutilized Funds from their Player Account up to the then-current balance of Unutilized Funds. Free bets or promotional awards of any kind cannot be withdrawn.

A Player will not be entitled to withdraw Unutilized Funds from a Player Account through TheScorCasino at any time that a Player Account is Suspended unless THESCORCASINO, in its sole discretion, determines that the withdrawal (in whole or in part) will be permitted. If a Player Account is Suspended and the Player wants to make a withdrawal of Unutilized Funds, the Player must contact Customer Support.

THESCORCASINO may from time to time specify minimum and maximum withdrawal amounts applicable to Player Accounts.

Interac e-transfer
Withdrawal Limits:
24 hours: $10,000.00
7 days: $30,000.00
30 days: $100,000.00
Maximum transaction amount: $5,000.00
Pending Limit: 0

Credit Card
Withdrawal Limits:
24 Hours: $10,000.00
7 Days: $30,000.00
30 Days: $100,000.00
Maximum transaction amount: $3,000.00
Pending limit: 0
Minimum deposit and withdrawal amount is $10.00.

If a Player wishes to withdraw less than the specified minimum amount, the Player must contact Customer Support.

THESCORCASINO may from time to time limit the number of withdrawals of Unutilized Funds by a Player that a Player can make during a specified period of time.

9.3 Withdrawal Cancellations
THESCORCASINO may, in its discretion, refuse a withdrawal request if THESCORCASINO suspects such withdrawal is made in breach of this Agreement (whether or not such violation is a Material Breach). THESCORCASINO will make reasonable efforts to promptly notify the Player of such refusal via the Player Contact Information associated with the Player Account.

A Player may cancel their withdrawal request through their Player Account. Provided such cancellation has not been processed by THESCORCASINO, the relevant funds will be returned to the Unutilized Funds in the Player Account.

9.4 Withdrawal Processing Times
Following a Player's request to withdraw Unutilized Funds from their Player Account and the satisfaction of all other terms and conditions for a withdrawal (including providing any required information or documentation to THESCORCASINO), in most circumstances THESCORCASINO will be able to process the withdrawal within seven (7) calendar days. In some circumstances, a longer period of time for processing a withdrawal may be required. THESCORCASINO will not be required to notify the Player of any delay associated with the processing of a withdrawal of Unutilized Funds or the reason for such delay unless additional information or documentation is required to be provided by the Player.

Winnings over $10,000.00 in a single sum or aggregated within 24 hours may be subject to a review process by third parties for validation of the win. Funds may not be deposited into the player account until completion of review.

10. RESPONSIBLE GAMING
Responsible Gaming programs and RG Tools are based upon a self-assessment model where players are responsible for their own actions while gaming. The intent of the RG program is to educate the player, provide RG Tools, and allow for informed decision making by the player.

TheScorCasino recognizes that while gambling can be fun, it may also be addictive. As such, TheScorCasino has made available various tools for You to use such as setting Deposit Limits, Loss Limits, Session Limits, Reality Check. We have also made options available to You to take a break in play such as a Time Out or a longer term with our voluntary Self-Exclusion Program (6 months, 1 (one) year, 5 (five) years (currently TheScorCasino does not offer a permanent self-exclusion option)
During the period of the aforementioned breaks, you will not be able to place any further wagers.
These tools are accessible on our Responsible Gaming Page. To explore our Help Resources please see: https://www.thescorcasino.com/faq/ or to contact Customer Support: [email protected].

TheScorCasino reserves the right to impose a limit on monthly player deposits in certain situations, including but not limited to when a player account is under monitoring for any reason.
TheScorCasino may also unliterally terminate the business relationship with any player at its discretion including any time a player should be demonstrating continued RG concerns despite interventions by TheScorCasino. From time-to-time TheScorCasino may send transactional emails to players informing them of responsible gaming resources, tools, information or TheScorCasino’s RG program. Transactional emails differ from marketing emails; transactional emails are strictly informative communications and do not include any marketing material or promotional assets. Transactional emails may be sent to all players on the platform regardless of consent (as they are non-marketing emails) or account status (self-excluded/timed out).

11. BONUS FUNDS TERMS
11.1 Bonus Funds
From time-to-time THESCORCASINO may, in its sole discretion, whether for promotional purposes or otherwise, offer to upload Bonus Funds into a Player Account, subject to the Player (in their discretion) accepting the offer of the Bonus Funds. Bonus Funds have a notional monetary value only, so they are not Unutilized Funds at the time they are awarded. A Player is not entitled to receive Bonus Funds unless THESCORCASINO, in its sole discretion, determines that Bonus Funds should be offered to a particular Player. A Player will not be obligated to accept Bonus Funds. A Player can forfeit Bonus Funds at any time by contacting Customer Support.

THESCORCASINO will have the right to determine the qualification criteria for all promotions and awarding of Bonus Funds. The criteria will be specified in the terms and conditions that THESCORCASINO determines are applicable to any specific Bonus Funds, and any use of such Bonus Funds must comply with the applicable terms and conditions relating thereto (the “Bonus Funds Terms”). All Bonus Funds Terms will be deemed to be incorporated by reference in this Agreement, and in the event of any inconsistency between the Bonus Funds Terms and the terms and conditions of this Agreement, the Bonus Funds Terms shall govern to the extent of the inconsistency.

The awarding and availability of Bonus Funds are in THESCORCASINO's sole discretion. The use of Bonus Funds may be limited to specific Games and specific periods of time, and Bonus Funds may expire and be cancelled if they are not used prior to a specified date or time. The applicable Bonus Funds Terms should be consulted. In addition, THESCORCASINO may cancel Bonus Funds that have been uploaded into a Player Account at any time in its sole discretion. Unauthorized persons (see definitions) are restricted from participating in Bonus promotions.

11.2 Using Bonus Funds
If a Player who wants to play Games (other than Play-for-Free Games) has both Bonus Funds and Unutilized Funds in their Player Account (regardless of whether the awarding of the Bonus Funds preceded or followed the credit of notional funds to the balance of the Player Account, whether resulting from a deposit of funds with THESCORCASINO by the Player or the winning of a Prize by the Player),the Unutilized Funds will be used first to play the eligible Games until all of the Unutilized Funds have been utilized, following which time the Bonus Funds will be used.

The Bonus Funds Terms may contemplate that certain Bonus Funds will become Unutilized Funds only after certain wagering requirements have been satisfied. A Player should review the applicable Bonus Funds Terms prior to accepting an offer of Bonus Funds. If a Player does not accept the applicable Bonus Funds Terms in their entirety, then the Player must not accept the relevant Bonus Funds or opt-out of the promotion in accordance with such Bonus Fund Terms.

All bonus offers can be redeemed only once per offer unless it is clearly stated otherwise. Each bonus offer will have its own “Bonus Funds Terms” and you should ensure that the Terms of Use associated with each individual bonus offer are read and understood prior to accepting the bonus.

In the event of an error when attributing a bonus to your account, the company reserves the right to correct such errors by removing any funds that were put into your account erroneously and by voiding any bets that were placed by these funds.

In case of bonus manipulation or abuse of any kind, we reserve the right to deduct the bonus and the winnings associated with the bonus from your account.

11.3 Game Contributions toward Bonus Wagering Requirements
The percentage of your wager that counts toward your wagering requirement varies based on the game you are playing.

100% Contribution
Classic Slots, 3D Slots, Jackpot Slots, Video Slots, Scratch Cards, Mini Games, Virtual Games, Bingo.
Example: Wager $100 on Slots counts as $100 towards bonus wagering requirements.
20% Contribution
Live Casino (all games), Table Games, Video Poker, Keno, Live Poker, Live Blackjack, Live Game Shows, Instant Win.
Example: Wager $100 on Table Games counts as $20 towards bonus wagering requirements.
10% Contribution
Blackjack (Non-Live Dealer Only)
Example: Wager $100 on Table Games counts as $10 towards bonus wagering requirements.
0% Contribution
Live Baccarat (all games), Baccarat (all games), Roulette (all games), Live Roulette (all games), Sic Bo (all games), Live Sic Bo (all games), Craps (all games), Live Craps (all games) and Crash Games (all games).
Example: Wager $100 on Baccarat $0 will be used towards bonus wagering requirements.
11.4 Withdrawal Restrictions
An individual must complete the applicable wagering requirement before being permitted to withdraw any Bonus Funds or winnings derived from Bonus Funds.
For Bonus Funds granted through a Deposit Match or Reload promotion, an individual who wishes to withdraw any remaining portion of their deposited funds prior to completing the wagering requirement must first opt out of the promotion.
By opting out of the promotion, the individual will forfeit all Bonus Funds received under the promotion, including any associated winnings.
Example 1: An individual deposits $1,000 and receives a $1,000 Deposit Match Bonus. After wagering on slot games, the individual incurs a $700 loss and chooses to opt out of the promotion. The individual will have $300 remaining in their account after forfeiting the full bonus and any associated winnings.
Example 2: An individual deposits $1,000 and receives a $1,000 Deposit Match Bonus. After wagering on slot games, the individual wins $700 and chooses to opt out of the promotion. The individual will have $1,000 remaining in their account after forfeiting the full bonus and any associated winnings.
12. CASINO TERMS
12.1 Random Number Generator
You fully accept and agree that random number generator (“RNG”) software will determine all outcomes of Games on TheScorCasino. including online Bingo. In the event of a discrepancy between the results displayed on your computer and a Game’s records on our server, our records shall be regarded as definitive.

12.2 Disconnection, Misuse and Malfunction
12.2.1 We, our affiliates, agents and licensors accept no responsibility and will not be liable for any loss resulting from delays or interruptions to play due to failure, breakdown, malfunction, interruption of or disconnection from the games server or any other causes over which we or they have no control.

12.2.2 Misuse, disconnection or system malfunction voids all bets, plays and pays.

12.2.3 You certify that pertaining to the services provided by us, you will not use or attempt to use any martingale betting strategy or software endowed, in our view, with artificial intelligence. Abuse of the website or services provided by us, is prohibited.

12.2.4 In the event that we reasonably determine that you used or attempted to use a product endowed with artificial intelligence in conjunction with our website or services, we reserve the right to rescind or block your account immediately, to not reimburse the amount credited to your account, and prohibit your access to all other Websites, Service and Applications offered by us.

12.2.5 In the interest of fair play, we prohibit the use of any recognized betting techniques with the aim of circumventing the standard house edge in our games. If your account shows any indication of deceptive game play through these betting techniques, your account will be suspended immediately, and we will retain any funds from the account in question.

12.2.6 Should we have any reason to believe that either an account or group of accounts are operating systemically e.g. Using specific betting techniques or group wagering, we reserve the right to permanently close all accounts. In these circumstances, we will not be under any obligation to refund you any money in your account with the exception of the amount you originally deposited, should this amount still be present.

12.2.7 If an issue is detected with a slot game, the slot game can be turned off on the back end, until further notice allowing time for full investigation and reporting to the Registrar. An auditable trail of the investigation shall be completed and kept as per the record retention policy.

12.2.8 In any case where there is a game or system fault, including where game outcomes are not recoverable, players who have been determined to be out of pocket will be refunded the correct amount. Refer to the CCDR policy for more information. Customer Care and Player Dispute Resolution Policy

12.2.9 Peer-to-peer games are not provided by TheScorCasino. Peer-to-peer software is not permitted and if a player is found to use such software it will be considered to be cheating and TheScorCasino may sanction the player accordingly.

12.2.10 TheScorCasino manages product on a daily, weekly, and monthly basis with a variety of features, payouts and bonuses therefore there is no guarantee of outcome. TheScorCasino reserves the right to provide or retire games at any time, change configurations, make game modifications at any time to our discretion TheScorCasino may adjust features at any time for any reason in TheScorCasino’s sole discretion.

12.2.11 TheScorCasino commits to make decisions which are fair, reasonable and made in good faith. A link to the Customer Care and Player Policy will be made available to the players on the footer of each page on the website. Customer Care and Player Dispute Resolution Policy

13. EXCLUSION, DEREGISTRATION OR SUSPENSION (SEE ALSO SECTION 17)
13.1 Notwithstanding anything to the contrary contained herein, any Player Account shall be terminated on request of iGO or the Alcohol and Gaming Commission of Ontario (“AGCO”).

13.2 You have the right to deregister or terminate Your Player Account at any time. Once such election is made, Your Account will be deactivated and You will have the right to collect the remaining account balance pursuant to Section 16 “Closures of a Player Account by the Player” of this Agreement.

13.3 If You elect to Self-Exclude from the available self-exclusion time frames of 6 (six) months, 1 (one) year and 5 (five) years from TheScorCasino.ca:

You will immediately be prohibited from conducting any future gaming transaction throughout the term of Your Self-Exclusion;
You will be removed from TheScorCasino marketing lists;
For purposes of this section, once a player self excludes, the wager is brought to an end:
TheScorCasino shall refund a player’s wager if the player enrolls in a self-exclusion program prior to the commencement of an event or series of events on which the outcome of the wager is determined.
TheScorCasino will not refund a player’s wager if the player enrolls in a self-exclusion program after the commencement of an event or series of events on which the outcome of the wager is determined. Events also include bonus funds and entries into any promotions occurring during the self-exclusion period as the player forfeits these events with enrollment in the program.
During the self-excluded period, You will not be able to login to Your account and shall not attempt to create additional Player accounts.
You will consent to a self-exclusion agreement by attesting to Your understanding of the inability to login or access Your account during the specified time period. The self-exclusion agreement also details the terms and conditions of the self-exclusion program.
If You violate the terms of the self-exclusion agreement, You could forfeit future access to Your account.
Once your self-exclusion agreement has ended you will receive a welcome back email from TheScorCasino guiding you back to play safely and you will automatically be returned to the platform.
*Note – Should players reach out to the customer support center for Self-Exclusion to be placed on their account players must confirm their KYC details with the support center to ensure the account belongs to the requesting players. To protect player privacy TheScorCasino will not perform any actions on an account unless the player KYC details provided during a request match the details on the referenced player account. TheScorCasino will not create a player account for a self-exclusion or gambling addiction matter where no account is found for the player in the database. Additionally, TheScorCasino does not currently offer a permanent self-exclusion option, the longest option is 5 (five) years.

13.4 If we deregister, exclude or suspend You from the TheScorCasino site we shall have the right to:

13.4.1 withhold payment to You of any contested funds whether such contested funds are deposits, refunds, bonuses, free monies, TheScorCasino credits, payouts or the like;

13.4.2 determine what criteria You shall have to meet in order to establish a new Account on TheScorCasino; and

13.4.3 in the case of fraudulent, illegal or similar misconduct by You or failure by You to pay any sums due to us, we have the additional rights to:

13.4.3.1 furnish any relevant information about You and share Your Account details with a collections agency for the recovery of, any sums that You owe us as permitted by law, and You hereby irrevocably authorize us to do so in our absolute discretion; and

13.4.3.2 retain any contested funds that may be derived by You from fraudulent, illegal or similar misconduct.

13.4.4 If an account is removed, deactivated, or deleted for any reason, we shall retain all associated Player Information in accordance with AGCO Standard 1.09 or other records retention requirements as applicable.

13.4.5 Any funds in the players account at the time of self-exclusion registration can be requested by the player to be withdrawn by contacting TheScorCasino customer service. Players may also contact the TheScorCasino Customer Service while in the program to request the withdrawal of funds. The requests are processed once a week. Any pre-purchased online Bingo tickets will be cancelled by TheScorCasino with the funds returned to the player.

14. MONEY LAUNDERING
14.1 There are strict laws on money laundering that may impose an obligation upon us to report You to the applicable authorities if we know, suspect or have reason to suspect that any of Your transactions, amongst other things, involve funds derived from illegal activities or are intended to conceal funds derived from illegal activities or involve the use of TheScorCasino to facilitate criminal activity.

14.2 If we have knowledge or suspect that Your use of the Website or TheScorCasino, is illegal or otherwise improper, we may:

14.2.1 immediately suspend, deactivate or terminate Your Account at TheScorCasino; and

14.2.2 at our discretion, not to be exercised unreasonably, refuse to refund to You any funds held in such account.

14.3 We reserve the right to report You to applicable authorities should we, in our absolute discretion, determine that we are obliged by law to do so.

15. INACTIVE AND DORMANT ACCOUNTS
15.1 Inactive Accounts
A Player Account will become an Inactive Account if there has not been a successful Player-Initiated Transaction for a period of 12-consecutive months unless the Player Account is for a Self-Excluded Individual or is on the Excluded List.

If the Future Game Transaction associated with such a Player Account expires or is suspended or cancelled for any reason, the foregoing 12- month period will be calculated beginning on the day that the last Future Game Transaction is processed from the Player Account, being the last Player-Initiated Transaction.

A Player Account that has become an Inactive Account (no activity for 12 consecutive months) will cease to be an Inactive Account following the successful completion of a Player-Initiated Transaction.

An Inactive Account (12 months of no player account activity) will be subject to the following monthly service fees (“Inactive Account Fees”), the amount of which THESCORCASINO will be entitled to withdraw from the Unutilized Funds associated with the Player Account at the end of each month (or at any time thereafter) without the requirement for any advance or further notice to the Player.

The monthly Inactive Account Service Fee is $5 per month (or if the balance of the Player Account is less than $5, then that balance). The monthly Inactive Service Fee will continue until the earlier of:

The balance of Unutilized Funds is zero; or
The Inactive Account becomes active; or
The Player requests to recover the balance of their Account.
15.2 Dormant Accounts
An Inactive Account will become a Dormant Account if the Player does not successfully complete a Player-Initiated Transaction within the 12-month period immediately following the date on which the Player Account becomes an Inactive Account (i.e., the Player has not successfully completed a Player-Initiated Transaction for 24 consecutive months).

When a Player Account has become Inactive for 24 consecutive months, the Player will be contacted via contact methods on file. The player will have 30 days to respond. Should a player continue to show inactivity during those 30 days, the account will be made Dormant by THESCORCASINO subsequent to the end of the 30 day notice period and subsequently Deactivated.

Once the Player Account is Dormant (closed), the Player will not be able to log into or use the Player Account. Subject to the minimum withdrawal requirements in Section 9.2 and documentation requirements in Section 1.11, THESCORCASINO will deposit an amount equal to the Unutilized Funds as at such date into the bank account that is associated with the Player Account, the details of which are stored by THESCORCASINO on the iGaming Platform. In the event that no bank account is associated with the Player Account, or if THESCORCASINO is not able to successfully deposit the Unutilized Funds in such bank account (for example, because the bank account has been closed or because THESCORCASINO requires additional information in order to confirm that the bank account belongs to the Player), THESCORCASINO will use its reasonable efforts to contact the Player using the Player Contact Information on file to advise as to the status of the Player Account and the balance of Unutilized Funds. If THESCORCASINO is unable to contact the player within three (3) months of the Player Account becoming a Dormant Account, the remaining balance of Unutilized Funds may be forfeited to THESCORCASINO.

15.3 Reactivation Of A Dormant Player Account
THESCORCASINO will retain information relating to a Dormant Account in the iGaming Platform in accordance with its record retention policies. If a Player wishes to reactivate the Dormant Account, they are required to contact Customer Support. The Player may be required to take additional steps to verify their identity in order to complete the reactivation process.

Once the Account is reactivated, it will have the same account details as those which existed as of the date the Player Account became a Dormant Account. In the event that any of the relevant information has changed (for example, the Player Contact Information), the Player will be solely responsible for updating such information and complying with the terms and conditions of this Agreement which are then in effect.

16. CLOSURES OF A PLAYER ACCOUNT BY THE PLAYER
A Player may close their Player Account at any time through the "My Account” – “Account Closure” – “Close Account” section of their profile or by contacting Customer Support. If a Player is no longer eligible to have a Player Account (for example, if the Player will be relocating to a jurisdiction outside of the Province of Ontario, or if the Player becomes an Excluded Individual), the Player is required to Close their Player Account.

Player Self Closure
The player must either withdraw all remaining unutilized funds prior to commencing account closure, subject to the minimum withdrawal requirements in Section 9.2 or play their account balance to zero and then commence account closure process.

Player contacts customer support to close account
When a player contacts customer support, the support center agent will encourage the player to withdraw remaining unutilized funds to zero, prior to commencing account closure, subject to the minimum withdrawal requirements in Section 9.2. If the unutilized funds balance is below the minimum withdrawal requirement ($10 CAD) the agent will make an administrative adjustment to the account equal to the remaining balance forcing the account to a zero balance. Customer Service will then complete the account closure process.

Notwithstanding the Closure of the account, THESCORCASINO will retain a Player’s information in accordance with its record retention policies. For more information on how THESCORCASINO retains a Player’s personal information, see the THESCORCASINO Privacy and Cookie Policy https://www.thescorcasino.com/tnc/privacy-and-cookie-policy

Upon Closure of a Player Account the Player Account will no longer be accessible by the Player. All Future Game Transactions associated with the Closed Player Account that have not been completed by the time of Closure will be cancelled. The account will remain closed for a minimum of 30 days after which the Player can contact Customer Support to request re-opening. TheScorCasino will review the request to determine if the account can be reopened. If approved TheScorCasino will contact the Player advising the account has been reopened as requested.

17. DEACTIVATION OR SUSPENSION OF A PLAYER ACCOUNT IN THESCORCASINO'S DISCRETION
17.1 Suspension Of A Player Account
THESCORCASINO shall have the right to suspend a Player Account at any time in its sole discretion (a “Suspended Account”). Without limiting the foregoing, and by way of example only, THESCORCASINO may Suspend a Player’s access to their Player Account if it suspects that the Player has improperly initiated a Chargeback or has committed any breach of this Player Agreement, applicable law, Game Rules, and/or the Pay- to-Play Game Rules. While a Player Account is Suspended:

17.1.1 A Player will be unable to access their Player Account.

17.1.2 A Player will be unable to withdraw any Unutilized Funds unless they contact THESCORCASINO customer service.

17.1.3 All Future Game Transactions associated with the Suspended Player Account will be suspended and/or cancelled (i.e., no purchase or other financial transaction in respect thereof that has not been completed at the time the Player Account is Suspended will be completed); and

17.1.4 A Player may be required to cooperate with any investigations conducted by THESCORCASINO into the Player’s conduct prior to the Suspension being lifted (including provisions of additional documentation or information as requested by THESCORCASINO). Failure to cooperate with this subsection shall be deemed a Material Breach of this Agreement.

If, during the Suspension, THESCORCASINO determines that the Player has committed a Material Breach of this Agreement, it may Deactivate the Player Account in accordance with Section 17.2.

17.2 Deactivation Of Player Accounts
THESCORCASINO shall have the right to deactivate a Player Account at any time in its sole discretion (a “Deactivated Account”).

If THESCORCASINO Deactivates a Player Account, a Player will be unable to login or access their Player Account. THESCORCASINO will deposit an amount equal to the Unutilized Funds as at such date into the bank account that is associated with the Player Account (subject to the minimum withdrawal requirements detailed in Section 9.2 and additional documentation requirements in Section 1), the details of which are stored by THESCORCASINO on the iGaming Platform. In the event that no bank account is associated with the Player Account, or if THESCORCASINO is not able to successfully deposit the Unutilized Funds in such bank account (for example, because the bank account has been closed or because THESCORCASINO requires additional information in order to confirm that the bank account belongs to the Player), THESCORCASINO will use its reasonable efforts to contact the Player using the Player Contact Information. If THESCORCASINO is unable to contact the Player, then THESCORCASINO will retain the Unutilized Funds until THESCORCASINO receives proper instructions relating to the disposition of such funds from the Player or their legal representative.

Notwithstanding the foregoing, if THESCORCASINO Deactivates a Player Account as a result of the occurrence of a Material Breach by the Player under this Agreement, THESCORCASINO (in its sole discretion) shall be entitled to treat any or all of the Unutilized Funds as forfeited by the Player, in which case the Player will not be entitled to have the Unutilized Funds returned.

17.3 Effect Of Deactivation Or Closure Of A Player Account
Without limiting the foregoing, when a Player Account is a Closed Account or a Deactivated Account:

Any scheduled wagers, bets or purchases (including for Future Game Transactions) that have not been completed prior to the Closure or Deactivation will be cancelled.
the Player will not be entitled to receive any offers for new Bonus Funds, and any existing Bonus Funds associated with the Player Account will be cancelled and the Player will not be entitled to receive any compensation in respect of the cancelled Bonus Funds; and
this Agreement will terminate, except for those provisions which by their nature are intended to survive the termination of this Agreement.
18. ACCESSING AND USING THESCORCASINO
18.1 Supply And Maintenance Of Player Equipment And Services
You are solely responsible for supplying and maintaining all equipment, technology and services that they require to access and use TheScorCasino. The performance or operation of TheScorCasino or any website or Mobile Applications that THESCORCASINO may make available to Players from time to time may be affected by a Player's computer equipment, mobile device, Internet connection or other factors that are outside of THESCORCASINO's control. In some cases, You may not be able to access or use some or all the components or functionality of TheScorCasino as a result of deficiencies in their own equipment or technology or the service providers retained by them. For example, a slow Internet connection could adversely impact the performance or operation of TheScorCasino, or an outdated web browser or the settings on a Player's computer could cause some or all the content of TheScorCasino to display incorrectly or to fail to display.

THESCORCASINO makes no representation or warranty of any kind regarding the compatibility, functionality, performance or operation of TheScorCasino or any component thereof on any of Your computer or other devices used to access TheScorCasino.

THESCORCASINO makes no representation or warranty of any kind regarding the compatibility, functionality, performance or operation of TheScorCasino or any component thereof on any device used at a land-based gaming affiliate site of TheScorCasino. Affiliate sites own and maintain their own devices and provide their own internet connection service providers to access TheScorCasino. Affiliate sites are not owned, operated or controlled by TheScorCasino. Players may require additional third-party services to access TheScorCasino (e.g., internet service provider agreement; mobile carrier agreement; email account; text messaging service (SMS)). The Player is solely accountable for any agreements and charges related to these third-party services. A Player should familiarize themselves with the terms and conditions that govern any such services prior to using them to access TheScorCasino.

18.2 Third-Party Content; Joint Games
To access or use certain components of THESCORCASINO.ca, it may be necessary for You to download software (for example, certain casino games may require a flash player or an up-to-date web browser.)

Certain third-party product providers may require You to accept and agree to additional terms and conditions governing the use of their products. It is the sole responsibility of You to determine whether they accept and agree to any such third-party terms and conditions, and if You do not accept and agree to them, such third-party product should not be used.

THESCORCASINO shall not be liable for any direct or indirect damage to, or loss of data from, Your equipment that may arise from or as a result of the access or use of TheScorCasino or any content, software or applications made available by or on behalf of THESCORCASINO through THESCORCASINO.ca.

Some Pay-to-Play Games may be offered jointly and networked with multiple provincial iGaming jurisdictions. Players playing such Games could face opponents from within Ontario as well as opponents located elsewhere in Canada subject to applicable AGCO Standards and iGO Policies.

19. THESCORCASINO'S INTELLECTUAL PROPERTY RIGHTS
THESCORCASINO is the owner or licensee of all of the copyright, trademarks, domain names, design rights, database rights and all other intellectual property rights in, to and in respect of TheScorCasino and the iGaming Platform, including the content of the foregoing, the Games and any written communications that are sent to You by or on behalf of THESCORCASINO (collectively, “THESCORCASINO IP Rights”). You shall not be deemed to be granted or to receive any rights in or to any of the THESCORCASINO IP Rights except to the extent specifically contemplated in, and subject to the terms and conditions of, this Agreement.

20. VIRUSES, HACKING AND OTHER OFFENCES
The access or use of TheScorCasino other than in accordance with the terms and conditions of this Agreement is strictly prohibited. You shall not:

20.1 knowingly or negligently introduce, or permit the introduction of, any virus, trojan, worm, logic bomb or other material that is or would reasonably be expected to be malicious or technologically harmful to TheScorCasino, the iGaming Platform, any Game or any component of any of the foregoing.

20.2 access or attempt to gain access to TheScorCasino, the iGaming Platform, any Game or any component of any of the foregoing that they are not entitled to access, including the servers on which TheScorCasino, the iGaming Platform or any Game is stored, or any server, computer or database connected to TheScorCasino, the iGaming Platform or any Game. The foregoing restriction includes any attempt to bypass any security mechanisms included in TheScorCasino, the iGaming Platform or any Game, including those which are intended to protect the security of Player's personal information:

use any software program which, in THESCORCASINO's sole determination, is endowed with artificial intelligence (i.e., robots) in connection with the Player's participation in a Game.
attack, whether alone or in combination with others, TheScorCasino by means of a denial-of-service attack or a distributed denial-of-service attack.
translate, reverse engineer, decompile, disassemble, modify, create derivative works based on, or otherwise modify or make any attempt to discover the source code of any software (or any part thereof) that is downloaded through or in connection with the access or use of TheScorCasino.
copy, disclose (including, for example, by posting on any social media, blog, message board or other public forum), transmit or otherwise make available, or remove or alter, any of the content or material that is made available on or through TheScorCasino; or
remove, obscure or alter any notice of any THESCORCASINO IP Right (including any designation of copyright or trademark) contained in any content or material that is made available on or through TheScorCasino.
20.3 A failure to comply with this Section will constitute a material breach of this Agreement by You and THESCORCASINO (in its sole discretion) may choose to Deactivate or Terminate Your Player Account – Section 17 or 22, respectively.

21. COLLUSION, CHEATING, FRAUD AND CRIMINAL ACTIVITY
Each Player is prohibited from engaging in, and is required to immediately notify THESCORCASINO if they aware that another Player is or may be engaging in, any form of collusion, cheating, fraud or criminal activity or otherwise exploiting an unfair advantage involving any Game or other component of TheScorCasino, including in connection with the registration of a Player Account, the deposit of funds with THESCORCASINO to the credit of the notional balance of a Player Account, making a bet, wager or purchase of a Game, or the withdrawal of Unutilized Funds.

21.1 For the purposes of this Agreement, as examples only:
fraud includes the unauthorized use of a credit card as a source of funds to be deposited to the credit of a Player Account.
criminal activity includes money laundering.
an unfair advantage includes the use of any software that could provide a Player with an unfair advantage (including, by way of example only, “bots”, artificial intelligence, machine learning software, malicious code, opponent profiling software, automatic betting software, viruses, worms, or malware); and
an unfair advantage includes the exploitation of a fault, loophole or error in any software that is used in connection with the operation of TheScorCasino (including any Game) or the exploitation of any Error.
21.2 THESCORCASINO will use reasonable efforts to detect and prevent any such collusion, cheating, fraud or criminal activity by Players or the taking of any unfair advantage by Players, but in the event that any such activity occurs and another Player incurs any loss or damage, THESCORCASINO will not be liable for any such loss or damage.

21.3 THESCORCASINO shall have the right to notify all third parties which THESCORCASINO, in its sole discretion, determines to be appropriate in the event of any actual or suspected collusion, cheating, fraud or criminal activity by any Player or the taking of any unfair advantage by any Player, including the appropriate law enforcement authorities and other third parties that THESCORCASINO determines to be appropriate (for example, police services, the AGCO, THESCORCASINO's payment processors, Event governing bodies, other operators/providers of sports being platforms, and credit card issuers and brands).

22. TERMINATION OF ACCOUNT
We reserve the right to cancel Your Account for any reason whatsoever at any time without notice to You. Any balance in Your Account at the time of such cancellation will be addressed as stated under Section 17 – “Deactivation of Player Accounts”. However, we reserve the right, in our discretion, not to be exercised unreasonably, to void any winnings and confiscate any balance in an account in any of the following circumstances:

if You have more than one active Account;
if the name on Your Account does not match the name on the credit card(s) used to make deposits on an Account;
if You participate in a promotion and cash-in before fulfilling the requirements of that particular promotion;
if You provide incorrect or misleading registration information;
if You are not of legal age;
if You reside in a jurisdiction where participation in TheScorCasino games are prohibited by law;
if You have allowed or permitted (intentionally or unintentionally) someone else to play on Your Account;
if You have not played at TheScorCasino on an individual basis for personal entertainment only (that is, You have played in a professional sense or in concert with other Player(s) as part of a club, group, etc.);
if we receive Charge-backs or returns via a deposit mechanism used on Your Account;
if You are found colluding, cheating, match-fixing, money laundering, or otherwise undertaking fraudulent or illegal gaming activity;
if it is determined by us that You have employed or made use of a system (including machines, computers, software or other automated systems) designed specifically to defeat the TheScorCasino site;
if You use TheScorCasino, Website, or Your Account in bad faith;
if You, as part of uploading Your Content to the Services, including the TheScorCasino or Mobile Casino:
upload, post, email or otherwise transmit any of Your Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise unlawful or objectionable (including, without limitation, nudity and depiction of drug use);
harm minors in any way;
impersonate any person or entity, including but not limited to a representative of a TheScorCasino Party, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
forge headers or otherwise manipulate identifiers in order to disguise the origin of any of Your Content transmitted through the Services;
upload, post, email or otherwise transmit any of Your Content that You do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information or proprietary and confidential
information learned or disclosed as part of employment relationships or under nondisclosure agreements);
upload, post, email or otherwise transmit any of Your Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
upload, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation, except in those areas that are designated for such purpose;
upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, emulate, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
disrupt the normal flow of dialogue, cause a screen to “scroll” faster than other users of the Services are able to type, or otherwise act in a manner that negatively affects other users’ ability to engage in real time exchanges;
interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services;
“stalk” or otherwise harass another person or user;
collect or store personal information or data about other Services users, or disclose another user’s personal information or data to any third party;
solicit personal information or data from anyone under 19 years of age; or
use any “bot,” “hack,” “crack,” or otherwise attempt to circumvent any access control, copyright protection or license-enforcement mechanisms associated with or related to the Services.
If we become aware that You have played at any other TheScorCasino under any of the circumstances set out above.
23. ERRORS AND UNAVAILABILITY OF THESCORCASINO
23.1 TheScorCasino's Errors
A number of circumstances may arise where a Game-related wager or purchase is accepted by THESCORCASINO, or where THESCORCASINO awards a Prize, credits a Player Account or processes a withdrawal, in each case in error (an “Error”). As examples only, Errors may include:

where THESCORCASINO misstates any Pay-to-Play Game Rules or Bonus Funds Terms, in each case as a result of an obvious error or omission in inputting the information, or as a result of a computer malfunction;
where THESCORCASINO credits a Player Account, thereby increasing the amount of Unutilized Funds, as a result of a manual or computer input error; or
where THESCORCASINO deposits into a Player's bank account an amount that is greater than the amount of Unutilized Funds in a Player Account.
23.1.2 THESCORCASINO reserves the right to correct any Error in the manner that it deems appropriate in the circumstances, and THESCORCASINO's decision shall be final and binding.

23.1.3 Neither THESCORCASINO nor any of its employees, agents or service providers shall be liable for any loss incurred by a Player that results from any Error, including any loss of winnings that results from a forfeiture thereof by the Player as a result of the Error. THESCORCASINO shall use reasonable efforts to notify a Player if any Error has adversely impacted the Player, or if the correction of any Error adversely impacts the Player.

23.1.4 In the event that THESCORCASINO pays any money (i.e., by processing a withdrawal) to a Player as a result of or in relation to an Error, the Player shall be deemed to hold such money in trust for THESCORCASINO, and THESCORCASINO shall have the right to recover such money through a correcting entry to the extent that funds are available in the Player’s Player Account and, if sufficient funds are not available, through a demand for payment to that person which demand the person shall immediately satisfy, to the extent of any deficiency, in accordance with THESCORCASINO's reasonable instructions.

23.1.5 If an Error results in a credit to a Player Account (the amount of such credit being “Error Funds”), any subsequent Game-related bet, wager or purchase may be deemed by THESCORCASINO to have been made using the Error Funds, and (i) THESCORCASINO may cancel such bet, wager or purchase, and (ii) if any Prize in respect thereof has been credited to the Player Account or otherwise paid or delivered to the Player, the Player shall be deemed to be holding the full amount of such Prize in trust for THESCORCASINO, and (iii) upon THESCORCASINO making a demand for the return of such Prize, the Player shall immediately return the Prize to THESCORCASINO in accordance with THESCORCASINO's reasonable instructions.

23.2 Unavailability Of TheScorCasino
THESCORCASINO may temporarily suspend the whole or any part of THESCORCASINO.ca or any game or activity for any reason at our sole discretion. THESCORCASINO may, but shall not be obliged to, give You as much notice as is reasonably practicable of such suspension.

Notwithstanding anything to the contrary contained in this Agreement, a Player shall not be entitled to any compensation arising from or as a result of any Downtime including, for example, if a Player is unable to withdraw Unutilized Funds through TheScorCasino or if Bonus Funds expire during the period of any Downtime.

If a game cannot be continued after a service interruption, players will either be paid the amount won up to that point or bets returned - whichever is the better outcome for the player.

In the situation where a customer may be negatively affected by feed provider errors, TheScorCasino will make the proper remedial actions on a timely basis.

24. DISPUTES
No claim or dispute by a Player with regard to any wager or purchase of a Game, including the outcome of such Game, will be considered by THESCORCASINO if initiated more than 30 days following the date on which the Game is completed.

THESCORCASINO's records, as maintained in the iGaming Platform (and/or THESCORCASINO's central computer-controlled online system, in the case of a Draw-Based Lottery Game Played Online), will be the final authority in determining the circumstances of a Player's participation in the relevant Game and the results of such participation. In the event of a disagreement between the result that appears on a Player's screen and the relevant Game servers, the result that appears in the Game servers will prevail.

If You wish to make a complaint about THESCORCASINO or any aspect of TheScorCasino, You may do so by contacting Customer Support or otherwise contacting THESCORCASINO in accordance with Section 27.1. You may also contact the AGCO (THESCORCASINO's regulator) using the contact information in Section 27.2.

25. INDEMNITY AND LIMITATIONS OF LIABILITY
You agree that You are free to choose whether to participate in TheScorCasino at THESCORCASINO.ca, access and use the Websites and use the Services offered by THESCORCASINO and do so at Your sole option, discretion and risk.

You will indemnify and hold harmless us and our directors, officers, employees, shareholders, subcontractors, agents and affiliates against any and all costs, expenses, liabilities and damages (whether direct, indirect, special, consequential, exemplary or punitive or other) arising from any participation by You at THESCORCASINO.ca.

Except as otherwise provided in the applicable Pay-to-Play Game Rules, THESCORCASINO's (including, but not limited to the extent applicable, , THESCORCASINO’s service providers, subcontractors, employees, agents, and assigns) maximum liability, subject always to Section 20.2 to You under this Agreement or otherwise in respect of the accessing or use of TheScorCasino shall not exceed the lowest of:

the dollar amount value of the wagers, purchases or tips actually made by a Player via their Player Account in respect of the relevant wager, purchase, tip or Game that gave rise to the relevant alleged liability; or
the amount of applicable monies, where such monies have been improperly directed by THESCORCASINO or misplaced by THESCORCASINO; or
an aggregate of $500 in respect of all other liabilities, including for liabilities resulting from or as a result of any negligent act or omission of or by THESCORCASINO or any of THESCORCASINO's service providers, or anyone acting on behalf of THESCORCASINO or any of THESCORCASINO's service providers.
25.1 Exclusions From TheScorCasino's Liability
Notwithstanding anything to the contrary contained in this Agreement, THESCORCASINO shall not be liable for any loss or damage suffered by any person as a result of:

the operation of TheScorCasino, the iGaming Platform;
the failure of TheScorCasino, the iGaming Platform to operate properly or at all;
the participation by any person in, or any failure, negligence or wrongdoing by THESCORCASINO or any of THESCORCASINO’s service providers in respect of, any responsible gambling program operated by THESCORCASINO or any of THESCORCASINO’s service providers, including: (i) the self-exclusion program; (ii) player breaks; (iii) deposit limits; (iv) spend limits; (v) playing time reminders; (vi) self-assessment tools; (vii) risk profiles;
the failure of THESCORCASINO or any of THESCORCASINO’s service providers to: (i) process or record a purchase; (ii) display an accurate purchase confirmation in such person’s player account; or (iii) otherwise complete a transaction (including, without limitation, a Future Game Transaction);
or any wager or tip erroneously or unintentionally made by a Player.
25.2 For greater certainty, You shall not have the right to claim damages under or in connection with TheScorCasino or this Agreement or for breach of this Agreement by THESCORCASINO, in tort, in contract or on any basis whatsoever to the extent that any loss claimed by You is:

for punitive, exemplary or aggravated damages; or
for loss of profits, loss of chance, loss of use, loss of production, loss of business or loss of business opportunity, including (but not limited to) loss of data, profits, revenue, goodwill, reputation or business interruption; or
a claim for consequential loss or for indirect loss of any nature suffered or allegedly suffered by You; or
not reasonably foreseeable by THESCORCASINO arising out of this Agreement or the use of TheScorCasino.
THESCORCASINO does not make any other promise, representation or warranty regarding TheScorCasino or any of the Games or other products or services that are made available on or through TheScorCasino, and except as specifically included in this Agreement, THESCORCASINO hereby disclaims all warranties regarding the foregoing, whether express, implied or statutory, including all implied warranties in respect of the same.

You acknowledge and agree that, by accepting the terms and conditions of this Agreement, they do not rely on, and shall have no remedy in respect of, any statement, representation, warranty or understanding of any person, other than those of THESCORCASINO which are included in (or expressly incorporated by reference into) this Agreement.

26. ADVERTISING
26.1 Publishing Winner Information
If You win a sum of money or any other prize regarded by THESCORCASINO as being worthy of publicity, You agree to make Yourself available for any event to publicize Your win arranged by the THESCORCASINO.ca. THESCORCASINO .ca will make reasonable efforts to protect Your privacy as part of such events. Further, You grant THESCORCASINO the right to use Your first name in any publicity about Your win, along with the prize amount and town/city (as mentioned in this paragraph) and to use a picture of a model of THESCORCASINO’s choice to represent You in any published materials.

27. CONTACTS
27.1 Contacting TheScorCasino
You may contact THESCORCASINO's Customer Support at any time as follows:

by using Live Chat, available through TheScorCasino; 9:00 a.m. to 1:00 a.m., 7 days/week; or
by e-mail, [email protected]. THESCORCASINO will endeavor to respond to e-mails within 72 hours. If the e-mail address from which THESCORCASINO receives a message does not correspond to the e-mail address that is included in the Player Contact Information that is associated with your Player Account, THESCORCASINO will not provide any information relating to your Player Account when responding to your e-mail. In such circumstances, you may be requested or required to contact THESCORCASINO by using Live Chat.
27.2 CONTACTING A PLAYER
Consistent with our Privacy and Cookie Policy and subject to the limitations therein, by registering an account, You hereby consent to us contacting You through various means of communication such as via email or SMS, in respect of matters relating to Your Account.

27.3 Contacting A.G.C.O.:
TheScorCasino is regulated by the A.G.C.O Alcohol and Gaming Commission of Ontario:
90 Sheppard Avenue East., Suite 200
Toronto, Ontario M2N 0A4
Tel: 1(416) 326-8700 or 1(800) 522-2876

By checking the box, I agree to and , acknowledge that I have read and understood the terms and conditions of this agreement.